PM Supervision | Structured Practice Management
For practice managers

You hold the
practice together.
Who holds you?

Practice manager supervision with Serena. A regular space with someone who has done the job, to talk it through, sharpen your skills and grow in the role.

1:1 supervision with Serena Jones
Online, Australia-wide
Built for psychology and allied health PMs
Leave every session with a plan
Serena Jones

Everyone comes to you.
You go to no one.

Practice managers carry the clinicians, the admin team, the owner and the clients. Most of you were promoted into the role, not trained for it.

And most of you have no one in the industry to bounce ideas off.

  • Learning on the job, with no formal training in managing people, systems or money
  • Working in a silo, with no other PMs nearby to ask “is this normal?”
  • Plenty of courses out there, but no one to say which ones are worth your time
  • Tricky staff conversations and decisions you’re carrying on your own

Supervision
that’s practical.

Not a pep talk. Every session ends with something you can use in your practice that week.

Step One
Get to know you
  • Your practice and your team
  • Your systems and software
  • What’s keeping you up at night
Step Two
Regular 1:1 sessions
  • Online, wherever you are
  • Bring the tricky staff conversation
  • Bring the messy system or the stuck decision
Step Three
Grow in the role
  • A clear development plan
  • The right training for you (and what to skip)
  • Confidence to lead your team

Built for
practice managers.

In psychology and allied health. Whether you’re new to the role or have been doing it for years and just need someone in your corner.

“Supervision makes a real difference for practice managers, and I love supporting PMs.”

Serena Jones
Founder, Structured Practice Management
New PMs, or stepping up from admin

You’ve moved up from reception or admin and want support to grow into the role properly.

Remote or regional PMs

You don’t have a local network of other practice managers to lean on.

Owners investing in their PM

You want your practice manager supported, confident and staying for the long term.

Good
to know.

01
Who pays?

Either you or your practice. Many owners fund supervision for their practice manager as professional development.

02
Is it online?

Yes. Sessions are online, so it works wherever you are in Australia.

03
How is this different from Advisory?

Advisory is for practice owners and includes hands-on implementation. Supervision is for the practice manager: coaching, mentoring and growth in the role.

Ready when you are

Stop doing it
alone.

Book a connection call and we’ll talk through where you’re at and whether supervision is the right fit.